DELIVERY

Customers may collect their school uniform orders from our store in Judicial Layout and incur no delivery charges. Our offices are open between 8.30am and 5.00pm Monday to Friday.Orders are normally available for collection in 2 working days. Customers will receive an email confirmation once it is ready Click for location map.

Unless otherwise stated there is a standard delivery charge of Rs 150 including VAT per order. We endeavour to despatch orders within 48 hours (2 working days) of receipt, but at peak times orders may take up to 96 hours (4 working days). An email will be sent to the customer when the order is despatched.As delays outside of our control can sometimes happen in the delivery network, please wait for 4 working days before advising of non-receipt of an order. Orders placed on a weekend will not be processed until Monday (48 hours from then)

RETURNS & REFUNDS

Item damaged in transit - If an item delivered has been damaged in transit you can return it within 7 days of receipt for replacement or a full refund including postage. You must notify us immediately of any damage in order that we can pursue this with the carrier.Item incorrect - If we send you an incorrect item immediately send the item back to us and we will either replace it or refund to your credit / debit card including postage.